Product Grading Explained

The following conditions reflect the minimum standards we uphold through our comprehensive refurbishment process. For more detailed information about the product, kindly consult any additional notes provided within the specific listing.

New

•  Supplied in original packaging
• 12-month manufacturer’s warranty

This Item is ‘Brand New’. Retail boxed and unopened.

New Open Box / Opened – Never Used

• This Item is Brand New
• Packaging has been opened or may have been replaced
• Supplied with all accessories
• 12-month seller’s warranty

This item is brand new, and on occasion, it may have been opened for quality assurance purposes, accessory replacement or upgrades, or in certain situations, the packaging may have been replaced. However, rest assured, you can make your purchase with confidence as we provide a 12-month seller warranty.

New Other

Supplied in original or replacement plain packaging. Box may have scuffs and markings.

• 12-month manufacturer or seller’s warranty
• Complete with all accessories unless specified in the listing

Our 'New Other' products are in an as new condition which means the product will look and perform as new. On occasions retail packaging may be replaced or the packaging may show signs of wear and tear, this will not affect the product.

Certified Refurbished

As a Certified Refurbished provider, the manufacturer has trusted us as their partner to rigorously refurbish their products. All units have been examined, tested and graded in line with manufacturer’s standards. You will receive a like-new product in original packaging with all accessories, free returns and 12-month seller warranty.

Excellent – Refurbished

• This Item is refurbished and in excellent condition
• None to minimal signs of use
• Supplied in original or replacement packaging
• 12-month seller’s warranty

Our ‘Excellent – Refurbished’ products are in an as-new condition which means the product should look and perform as new. On occasions, the retail or replacement packaging may have signs of wear and tear, this is part of the packaging, and it won’t affect product (It’s what’s inside that counts). Buy with confidence with 12-month seller warranty.

Very Good – Refurbished

• This Item is refurbished and in very good condition
• May have some signs of use such as light body scratches
• May have very minor dents, very light wear
• Supplied in original or replacement packaging
• 12-month seller warranty

This item is refurbished. It has been examined and graded as very good cosmetic condition. Will show some signs of previous use such as minor cosmetic imperfections. The item has been tested and is in full working order. On occasions, the retail packaging may have signs of wear and tear or may have been replaced, this is part of the packaging, and it won’t affect product (It’s what’s inside that counts). Buy with confidence with 12-month seller warranty.

Good – Refurbished

•  This Item is refurbished and in good condition
• May have some signs of use such as body scratches
• Minor dents, light wear
• Supplied in original or replacement packaging
• 12-month seller warranty

This item is refurbished. It has been examined and graded as good cosmetic condition. Will show signs of previous use such as cosmetic imperfections. The item has been tested and is in full working order. Will contain all essential accessories for use but might be missing non-vital parts or consumables. On occasions, the retail packaging may have signs of wear and tear or may have been replaced, this is part of the packaging, and it won’t affect product (It’s what’s inside that counts). 12-month seller warranty included.

Used - Excellent Condition

•  This Item is used, in excellent condition
• None to minimal signs of use
• Supplied in original or replacement packaging
• 6-month seller warranty

Our ‘Used – Excellent’ products are in an as new condition which means the product should look and perform as new. On occasions, the retail or replacement packaging may have signs of wear and tear or be replaced, this is part of the packaging, and it won’t affect product (It’s what’s inside that counts). Buy with confidence with 6-months seller warranty.

Used - Very Good Condition

• This Item is Used and in very good condition
• May have some signs of use such as light body scratches
• May have very minor dents / very light wear
• Supplied in original or replacement packaging
• 6-month seller warranty

This item is Used. It has been examined and graded as very good cosmetic condition. Will show some signs of previous use such as minor cosmetic imperfections. The item has been tested and is in full working order. On occasions, the retail packaging may have signs of wear and tear or may have been replaced, this is part of the packaging, and it won’t affect product (It’s what’s inside that counts). Buy with confidence with 6-month seller warranty.

Used - Good Condition

•  This Item is used and in good condition
• May have some signs of use such as body scratches
• Minor dents, light wear
• Supplied in original or replacement packaging
• 6-month seller warranty

This item is used. It has been examined and graded as good cosmetic condition. Will show signs of previous use such as cosmetic imperfections. The item has been tested and is in full working order. Will contain all essential accessories for use but might be missing non-vital parts or consumables. On occasions, the retail packaging may have signs of wear and tear or may have been replaced, this is part of the packaging, and it won’t affect product (It’s what’s inside that counts). 6-month seller warranty included.

Used - Acceptable Condition

•  This Item is used and in Acceptable condition
• Heavy signs of use such as marks / scratches
• Instructions may be missing or reprinted
• May be missing non-vital parts / consumables
• Supplied in original or replacement packaging
• 3-month seller warranty

This item is used and graded as Acceptable Condition, in full working order. Product will show heavy signs of use such as marks/scratches. Will contain all essential accessories for use but might be missing non-vital parts or consumables. May not have instructions or instructions will have been reprinted. On occasions, the retail or replacement packaging may have signs of wear and tear or been replaced.

For Parts or Not Working

• This Item is for parts or not working
• Item is non-functional
• Most likely will not include accessories
• Power cables or original packaging may not be included
• Sold as seen

This item is sold as untested/ not working and for parts only. The item is non-functional and most likely will not include accessories. Power cables or original packaging may not be included. Sold as-is.